Trusted Contact Person

A Trusted Contact Person is someone you choose - a family member, friend, or someone you know well, who we can contact if we’re ever concerned about your wellbeing or the security of your account.

We will only reach out to them if we have serious concerns, such as:

• Possible financial abuse.
• Difficulty reaching you or an authorised third party.
• Needing to confirm your contact details.
• Clarifying information about your health status.
• Confirming the identity of a legal guardian, executor or trustee.

They cannot see your account, access your money, or make decisions for you. Their role is simply to help keep you safe and give you peace of mind.

With your written consent, and the written consent of the Trusted Contact Person, we will:

• Record their name and contact details securely.
• Contact them only under the circumstances outlined above.
• Share only specific relevant information.

You have the right to:

• Update or withdraw your consent at any time by notifying us in writing.
• Change your Trusted Contact Person by notifying us in writing.
• Request a copy of the information we hold about your Trusted Contact Person.

If you’d like to nominate someone, simply download and complete the consent form below, which requires:

• Your personal and account details.
• Your written consent to add a Trusted Contact Person.
• Their phone number and email address.
• Their written consent to be contacted and have their details stored for this purpose.

Please sign the consent form and post to the following address:

Banking Operations Team,
Bankinter,
Dublin Road,
Carrick on Shannon,
Co. Leitrim