Accessibility Bankinter
A Bank for all
Embracing accessibility.
Bankinter welcomes everyone, regardless of their abilities, making accessibility part of everyday banking. Since 2005, our “A bank for all” initiative has focused on making banking inclusive for people of all abilities. We’re committed to removing all barriers and meeting top accessibility standards (Level AA), so everyone can bank with Bankinter, with confidence.
Digital Accessibility
By developing remote channels and implementing smart technologies, we make banking easy and accessible for everyone, no matter where they are.
Bankinter Ireland website
The scope of this accessibility statement applies exclusively to the public website available at https://www.bankinter.ie.
This scope expressly excludes any content originating from external domains, including cases where such content may be embedded, integrated, or technically hosted within the primary domain. It also excludes any subdomains of bankinter.ie that provide private, restricted-access, or authenticated content that does not form part of the publicly available website.
Bankinter Ireland, together with its external service providers, remains committed to progressively enhancing the accessibility of any externally sourced or embedded content, with the objective of ensuring the highest possible level of digital inclusion.
Accessibility Status
Currently, this digital asset is aligned with the latest version of the EN 301 549 standard. Despite Bankinter’s efforts, there may be occasional issues with compliance on some pages. If you experience any difficulty, please contact us through the channels specified in this section.
Bankinter Ireland is implementing a continuous improvement plan to achieve and maintain an optimal level of accessibility over time, eliminating usage barriers. Our commitment is to make the necessary adaptations to ensure full compliance with digital accessibility requirements.
Criteria adopted
The Bank’s adaptation to accessibility needs has been carried out in compliance with the provisions of Law 11/2023, of May 8, concerning the accessibility of certain products and services, in order to eliminate physical, sensory, and cognitive barriers that could limit the full participation of all users.
Furthermore, the Bank adheres to the highest standards in universal accessibility, applying the EN 301549:2019 standard to comply with web accessibility requirements and ensure the digital accessibility of its website. https://www.bankinter.ie
The features implemented to improve content accessibility include the following:
- (1.1.1) Non-text Content: A thorough review of all meaningful images is being carried out to ensure they include appropriate alternative text (alt), making visual information accessible to people with visual impairments.
- (1.3.1) Info and Relationships: Structural elements (tags, headings, lists, and field groupings) are being audited to ensure that visual relationships are properly reflected semantically in the code, facilitating navigation via screen readers.
- (1.3.5) Identify Input Purpose: Autocomplete attributes are being added to form fields to support autofill functionality and improve user experience, especially in mobile contexts or for users with cognitive difficulties.
- (1.4.1) Use of Color: Additional visual cues (such as underlining or icons) are being incorporated to reinforce the identification of links and key elements that were previously distinguished only by color.
- (1.4.10) Reflow. Changes are being made to ensure that there is no loss of content or functionality, and no bi-directional scrolling required, when zoomed to 400%.
- (1.4.11) Non-text Contrast: Working to ensure that non-text elements have a contrast ratio of at least 3:1 against their background.
- (2.1.1) Keyboard: All functionalities are being tested to confirm they are operable via keyboard alone, without requiring mouse interaction, ensuring accessibility for users with motor disabilities.
- (2.4.6) Headings and Labels: Headings and labels are being evaluated to confirm they clearly describe the topic or purpose of the content, improving orientation and comprehension for all users, including those using assistive technologies.
- (2.4.7) Focus Visible: Visible focus indicators are being verified on all interactive elements to ensure keyboard users can easily track their navigation path and current position on the interface.
- (2.5.3) Label in Name: Efforts are being made to guarantee that all interactive elements have an accessible name that matches their visible label.
- (3.2.2) ) On Input: Forms are being audited to prevent unexpected context changes when selecting or modifying fields, ensuring that all actions involving transitions are communicated to the user in advance.
- (3.2.4) Consistent Identification: Interactive components and icons are being reviewed to ensure they are identified consistently across different pages and contexts, helping users recognize patterns and predict functionality.
- (4.1.2) Name, Role, and Value: Work is underway to improve the semantic accessibility of all custom components, ensuring they correctly convey their role, state, and value to assistive technologies.
Preparation of this section
This information was prepared on 04/08/2025.
The method used to prepare it was a manual review based on the requirements of the EN 301 549 standard, carried out by the digital accessibility team at Bankinter Ireland on 31/07/2025.
Last review: 27/10/2025
In order to comply with the highest accessibility standards (Level AA) We have applied Bankinter’s methodology (MICA-BK) for continuous and incremental improvement of digital accessibility. This helps us to create a more inclusive experience for all customers on our websites and mobile apps.
We’re taking meaningful steps including:
- Specialised training for our teams.
- Tools to evaluate and improve accessibility.
- Proactive updates across all digital platforms.
The MICA-BK program includes:
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An initial accessibility audit.
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Fixing any issues found.
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Ongoing improvement reviews.