SUPPORT FAQS

Can I use the Bankinter secure messaging service at any time? See Can I use the Bankinter secure messaging service at any time? Do I need to download the Bankinter App? See Do I need to download the Bankinter App? How do I contact customer service? See How do I contact customer service? How do I get a new activation code if my temporary activation code has expired or I have forgotten it? See How do I get a new activation code if my temporary activation code has expired or I have forgotten it? How do I log into my Bankinter account? See How do I log into my Bankinter account? How do I make a complaint? See How do I make a complaint? How do I manage notifications for the Bankinter App? See How do I manage notifications for the Bankinter App? How do I report a scam or fraud? See How do I report a scam or fraud? How do I request my username or access code? See How do I request my username or access code? How will I receive my log in credentials? See How will I receive my log in credentials? I am having issues logging into my account, what should I do? See I am having issues logging into my account, what should I do? I have been asked for a one-time passcode, what is this for? See I have been asked for a one-time passcode, what is this for? Is the messaging service secure? See Is the messaging service secure? What happens when I call Bankinter? See What happens when I call Bankinter? Where is the secure messaging service? See Where is the secure messaging service?