SUPPORT FAQS
Frequently Asked Questions
Can I use the Bankinter secure messaging service at any time?
See Can I use the Bankinter secure messaging service at any time?
Do I need to download the Bankinter App?
See Do I need to download the Bankinter App?
How do I contact customer service?
See How do I contact customer service?
How do I get a new activation code if my temporary activation code has expired or I have forgotten it?
See How do I get a new activation code if my temporary activation code has expired or I have forgotten it?
How do I log into my Bankinter account?
See How do I log into my Bankinter account?
How do I make a complaint?
See How do I make a complaint?
How do I manage notifications for the Bankinter App?
See How do I manage notifications for the Bankinter App?
How do I report a scam or fraud?
See How do I report a scam or fraud?
How do I request my username or access code?
See How do I request my username or access code?
How will I receive my log in credentials?
See How will I receive my log in credentials?
I am having issues logging into my account, what should I do?
See I am having issues logging into my account, what should I do?
I have been asked for a one-time passcode, what is this for?
See I have been asked for a one-time passcode, what is this for?
Is the messaging service secure?
See Is the messaging service secure?
What happens when I call Bankinter?
See What happens when I call Bankinter?
Where is the secure messaging service?
See Where is the secure messaging service?